Not So “Undercover Boss”

Opal M. Jones, President and CEO of Doorways Interfaith AIDS Housing and Services, has traded the CEO title for a different role each day this week. She is working alongside employees in other departments for a Not So “Undercover Boss” type of cross-training exercise. “I’m excited to spend time with the staff, learn about their roles and see how their work improves the health and quality of life for our residents,” she stated. “It’s an excellent opportunity to get my hands dirty and personally show just how much I care about them and the great work they do.”

Undercover Boss is the popular CBS television show where CEOs dress in costume to take on jobs in secret within their company to learn how to make their company better based on the common Human Resources practice of “cross-training.” Cross-training is proven to assist businesses to create a more efficient and team -oriented environment. By learning about how individual staff members succeed each day, Jones will gain insight into the day-to-day services Doorways provides to better assist with creation of overall goals for the organization.

This week, through this open cross-training exercise, Jones will:

  • On Monday, August 18, 2014, don nursing scrubs and assist with medicine distribution and the work of the nursing staff at Cooper House.
  • On Tuesday, August 19, 2014, don an apron, hairnet and serving gloves to assist the dietary staff at Cooper House with the breakfast and lunch duties.
  • On Wednesday, August 20, 2014, wear a Doorways work shirt and tool belt to assist the Residential Property Maintenance team in the day to day operations of the 103 city apartments offered to low-income families affected by HIV/AIDS.
  • On Thursday, August 21, 2014, work with the Cooper House Building and Grounds Team.
  • On Friday, August 22, 2014, work with Own Home subsidy staff to prevent emergency situations from making another Missouri family homeless.

Read Opal’s blog about her experiences:


For more information about Doorways contact us at or give us a call (314) 535-1919 x3033